Last updated: 26 October 2026

Who we are

For Shopify orders, Terraveraa Holdings LLC is the seller and billing entity unless the details shown for a specific transaction state otherwise. Its address is 75 E 3rd St, Sheridan, Wyoming, 82801, USA. Prime Ventures General Trading LLC supports regional distribution and operations in MENA and Asia from 802, Rahaf Tower, Amman Street, Dubai, United Arab Emirates. For privacy questions or requests, contact care@furrests.com.

Information we collect

Depending on how you interact with our website, we may collect information you provide, such as your name, billing and shipping address, email address, phone number, order details, customer-support messages and information needed to process payment through our payment providers. We may also collect technical and usage information such as IP address, device and browser details, pages viewed, referral information, approximate location derived from technical data, and interactions with website content.

How we use information

We use information to process and fulfil orders, arrange shipping and returns, provide customer support, communicate about purchases, maintain website security, prevent fraud, improve our website and products, understand campaign performance, and carry out advertising and measurement where permitted by law.

Cookies, advertising and analytics

Our website uses cookies, pixels and similar technologies, including Meta, Google and other third-party tracking or analytics tools, to support website functionality, measure performance and, where enabled, help deliver or measure advertising. These providers may receive information about your browser, device, activity on our website and interactions with ads, subject to the configuration of the relevant tools and applicable law. The specific tools in use may change as our website and services change. Where required, we will seek consent before using non-essential cookies or advertising technologies and provide available preference or opt-out controls.

Sharing information

We may share relevant information with service providers that help operate the store and fulfil orders, including Shopify, payment processors, shipping and returns partners, customer-support providers, analytics and advertising providers, and professional advisers where necessary. We may also disclose information when required by law, to protect rights and security, or as part of a business transfer. We do not sell personal information for money. Certain advertising or analytics disclosures may be treated as “sale,” “sharing” or targeted advertising under some privacy laws; where those laws apply, we will provide the required notices and choices.

International transfers and retention

Your information may be processed in countries other than the country where you live, depending on where our service providers operate. Where required, we will use appropriate safeguards for international transfers. We retain personal information for as long as reasonably needed for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution, legal obligations and security.

Your choices and rights

Depending on your location and applicable law, you may have rights to request access to, correction of or deletion of personal information, to object to or restrict certain processing, to withdraw consent, or to opt out of certain targeted advertising or data sharing. To submit a request, email care@furrests.com. We may need to verify your identity before responding. You may also manage cookies through any preference tools provided on the website and through your browser settings; disabling some cookies may affect site functionality.

Children, security and changes

Our website is not intended to be used by children to make purchases without appropriate adult involvement. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure. We may update this policy from time to time by posting a revised version on the website.

Contact

For privacy questions or requests, email care@furrests.com. USA: +1 (845) 977-9203. UAE: +971 50 199 7673.