At Furrest (accessible from www.furrests.com), owned and operated by Terraveraa Holdings LLC ("we," "us," or "our"), your privacy is a top priority. This Privacy Policy outlines the types of personal information we collect when you visit or make a purchase from our e-commerce store, how we use it, and how we safeguard your data.

This Privacy Policy explains how we will use the information that we collect about you when you use this Site. Your use of this Site will also be subject to our Terms of Service.

1. Information We Collect

When you visit our store or purchase pet products from us, we collect information necessary to process your orders and improve your shopping experience:

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number.
• Account Information: If you create an account, we store your user preferences, login details, and order history.
• Automated Device Information: We automatically collect technical data when you browse our site, including your IP address, browser type, device information, time zone, and cookies to help the site load efficiently and analyze site traffic.

2. How We Use Your Personal Information

We use the information we collect to operate our e-commerce store and deliver quality products to you and your pets. Specifically, we use your data to:

• Fulfill and deliver orders, process payments, and provide order confirmations and invoices.
• Communicate with you regarding your orders, customer service inquiries, or product updates.
• Screen orders for potential risk or fraud.
• Improve and optimize our website, product offerings, and customer experience.
• Send marketing communications, promotions, and special offers (where you have opted in).

We may use your personal information to send you information about our Products and services and those of our associated companies. You can choose to opt out of this at any time by clicking on the “unsubscribe” link in any marketing email that we send to you.

3. Sharing Your Personal Information with Third Parties

We share your personal information with third parties only to the extent necessary to run our business, process your orders, and comply with legal requirements.

We will share your personal information with:

• Shipping Service Providers for Order delivery purposes;
• Third parties who provide us with services, in order to provide us with those services (for example: marketing, website administration, and fraud protection services); and
• Any governmental or legal authority if required by law.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and tracking technologies to maintain your shopping cart, remember your preferences, and understand how customers interact with our store. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some features of our store may not function properly without them.

5. Data Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. All payment transactions are encrypted using secure socket layer (SSL) technology and processed through secure payment gateways. We do not store full credit card numbers on our servers.

6. Data Retention

When you place an order through www.furrests.com, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to applicable legal and accounting requirements.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or request the deletion of the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal obligations. Updates will be posted directly on this page with a revised "Effective Date."

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:

• Owner: Terraveraa Holdings LLC
• Website: www.furrests.com
• Email: care@terraveraa.com